Tuesday, May 27, 2008

Implementing feedback

When we implement feedback Michael and I sometimes disagree on what the user has requested or on how polished the feature should look. These are not huge disagreements but rather require some discussion. At the end of it all, I am always amazed at how two people can see things so differently. We both want to implement what we think the user wants but it all comes down to how we personally would use the feature if we were the user. I hope that we have and continue to implement the users request as close as possible to what they had in mind. As we are experiencing, everybody has a different picture in their head of the same website.

For polishing the feature it is an ongoing debate. I would like it to look polished and work perfectly. This includes the functionality and appearance. Michael prefers to keep it as basic as possible. Michael doesn't want to spend a lot of time on a feature and then find out that it is not what the user requested. I agree with his sentiment however, I would like him to spend a little more time on things so that it is a little more polished. A good example is the iGoogle Widget. It looks and works great on Firefox but the appearance is not polished on IE7. The user who requested it is satisfied since he uses Firefox so, it has been put on the back burner. In fairness to Michael, he has a lot of work to do on limited time. If only I knew how to program and was able to take on more of the programming load...

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