I don't...

Is there such a thing as negative feedback? I don't think so. Feedback, in all shapes and forms, is good feedback. Positive feedback is great to hear and we love reading them but in order for Kountr to continue growing we need to hear what needs to be added, improved or changed.

In reply to our question: "What do you think of Kountr?" we have had some people say "I don't get it" or "I don't have anything to kount." In some instances, these statements were followed with an apology. No apology needed! We know that Kountr is in the early stages and not everybody is wants to be part of the early stages of a website. Finding something that is worth kounting can be difficult.

If you fall into the category that doesn't currently use Kountr, what would sway you to kount on Kountr?

Features

I have come up with features that I would love to use on Kountr. When I mention them to Michael he gives me a look. This looks says, "You are not technically a user!" So, I smile and say that it is just an idea. Wonderfully many of these ideas have been requested and implemented. I can only thank our users for giving us feedback and to humbly request that you keep providing us with feedback. I have a number of other features that I would love to see implemented... if only I could give you a hint.

I am not taking the credit for these great features rather, I am grateful that there are others out there who use Kountr like I do. One of the amazing things about feedback is how it can spawn new uses that I would not have imagined by myself. Kountr is reinforcing the idea that a community is much more imaginative than an individual. My, my... brainstorming does work.

Implementing feedback

When we implement feedback Michael and I sometimes disagree on what the user has requested or on how polished the feature should look. These are not huge disagreements but rather require some discussion. At the end of it all, I am always amazed at how two people can see things so differently. We both want to implement what we think the user wants but it all comes down to how we personally would use the feature if we were the user. I hope that we have and continue to implement the users request as close as possible to what they had in mind. As we are experiencing, everybody has a different picture in their head of the same website.

For polishing the feature it is an ongoing debate. I would like it to look polished and work perfectly. This includes the functionality and appearance. Michael prefers to keep it as basic as possible. Michael doesn't want to spend a lot of time on a feature and then find out that it is not what the user requested. I agree with his sentiment however, I would like him to spend a little more time on things so that it is a little more polished. A good example is the iGoogle Widget. It looks and works great on Firefox but the appearance is not polished on IE7. The user who requested it is satisfied since he uses Firefox so, it has been put on the back burner. In fairness to Michael, he has a lot of work to do on limited time. If only I knew how to program and was able to take on more of the programming load...

Excitement

We are getting tons of feedback on Kountr. We are working all hours of the night. Jasmine has contributed a lot to the growth through feedback. Her latest comment on has really gotten me excited.

"Wohoo! Glad you like my ideas. You know what's funny? Last night I lay awake for awhile with my mind reeling on what other sort of things I'd like to see on Kountr LOL. More feedback soon to come! And I'll keep telling people :)"

When Michael and I first started working on Kountr I just sort of tagged along. Then, the idea really started forming in my head. It started with short conversations about how it will work then, I started thinking about new features and the site layout all the time. There is one incident that sticks out in my mind. I was taking a shower and thought of a potential feature. (I can't remember what the feature was...) I didn't want to forget so, I yelled for Michael and told him my idea right away. He was on the phone. After he left the bathroom I heard him tell the person on the phone how wonderful and excited he is about Kountr. Especially now that I, too, am just as excited. It's true. I became invested, even obsessed. I was glad that Michael loved my ideas but didn't understand why he was so stoked that I was thinking about Kountr so much. Now, I understand. While reading Jasmines feedback and post I could feel my excitement bubbling inside. It's a wonderful feeling!

Feedback

We have been getting lots of great feedback for Kountr lately. What an adrenaline rush! It's amazing to watch Kountr unfold. Michael has been working crazy hours to get the ideas functioning and loving every second of it. At the beginning of Kountr, we brainstormed features that we thought Kountr would eventually include and yet we didn't think of half of the wonderful ideas that have been implemented. It just goes to show that the user knows best!

What do you think of Kountr's enhancements? Do you have feedback that will make Kountr better?